When you transfer a call to another person in your office, you
have two ways of handling the transfer.
When you transfer the call without speaking to the person, it
is an unannounced transfer. When you speak to the person receiving
the transferred call, it is an announced transfer.
- Press the transfer button.
- Dial the number. Dial the number manually or using your
pre-defined speed dial keys.
- Transfer the call.
| Type of Announcement |
Steps to complete announcement |
| Announce a call transfer |
- Speak to the person
- Hang up the phone
|
| Transfer a call unannounced |
|
Note: If you announce a call and the person refuses
the transfer, do not hang up the phone. Press the transfer
button again to retrieve the call on your phone station.
The call is transferred.